Provides expertise to technical teams on new and reworked TechnipFMC products (equipment and tools)
Job Description
Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools)
Handles customer comments, requests and complaints
Provides sales support ensuring the customer is fully informed of all aspects of the job
Completes Field Service Orders (FSO) and Field Spare Parts Tickets (FSPT), and accountable for the timely submission of these and other revenue generating documents
Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to Service Management
Completes field documentation after the completion of each service job
Provides “Project Support” as required, handles project issues as they arise which eliminates downtime
Prepares and completes safety related documentation. Pursues safe work practices.
Leads others in completing tasks in accordance with procedures and applicable codes and/or standards
May serve as the on-site supervisor to the field service crew and for reporting back to Service management
Assists as needed with the development of procedural requirements for current and future jobs
Location: Minot
You are meant for this job if
High school diploma or equivalent technical diploma
Minimum 5 years of experience in field service technician role
Advanced knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel
Ability to read and understand drawings
Able to perform moderate complex calculations
Ability to understand, troubleshoot, explain and teach others about technical tools and instruments required to perform duties
Knowledge of applicable theories, practices, and accepted internal business processes and procedures